Proof of ownership must include the product serial number, IMEI, or MEID. You must be the owner of the device – Proof of ownership documentation is required.If you’re in the US, there’s a new Activation Lock web tool toward the bottom of the landing page, there’s an option to “Start an Activation Lock support request.If you can’t remember your security questions to reset your Apple ID password, call 800-APL-CARE (80) in the US or reach out via to see if there are other options to recover your account.If you can’t remember your Apple ID password, reset it here.If you can’t remember your Apple ID email, look it up here.How to remove Activation Lock on iPhone, iPad, Mac, Apple Watch

You’ll see a screen like the image above asking for the Apple ID email and password if you’re having trouble with Activation Lock. This is different than an iOS/Apple Watch device passcode or your Mac’s password.

All you need to do is keep Find My turned on, and remember your Apple ID and password. Even if you erase your device remotely, Activation Lock can continue to deter anyone from reactivating your device without your permission. Here’s how Apple describes it:Īctivation Lock helps you keep your device secure, even if it’s in the wrong hands, and can improve your chances of recovering it. We’ll look at several steps including an Activation Lock web tool from Apple that’s new for 2021.Īctivation Lock is a security feature that is turned on when Find My is enabled.

Scroll all the way down to the Menu and set up your apps and everything else you need on your iPhone.Having trouble with a locked Apple device? Follow along for how to remove Activation Lock on iPhone, iPad, Mac, and Apple Watch.

Instead, press Back to return to the iCloud Bypass screen.

Go back to the previous screen, turn on the Wi-Fi, and choose your network.

Enter a DNS server IP address to bypass the iCloud activation lock.

You'll find an i in a circle near the Wi-Fi tab, so click on that one.

Tap on the Proceed button and enter the Wi-Fi settings page.

Power up your iPhone and choose the language and country from the menu.

This method can help you get control of your new phone in just a few minutes. Removing the iCloud Activation Lock so you can start using your new (for you) phone isn't the easiest thing to do, but it's thankfully possible.

How to Remove iCloud Activation Lock Without the Previous Owner

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